tag:blogger.com,1999:blog-31285348372997732212024-03-13T11:03:44.867-07:00Google Fiber KCAnonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-3128534837299773221.post-79721974268365438412012-11-08T14:40:00.003-08:002012-11-08T14:40:59.479-08:00A big week for KC entrepreneursOver the next week, some of the top entrepreneurs and techies from the midwest and beyond will be in Kansas City, Kan. and Kansas City, Mo. for <a href="http://www.unleashingideas.org/">Global Entrepreneurship Week</a>. Global Entrepreneurship Week is an annual, week-long celebration of entrepreneurs, with hundreds of events around the world—so naturally, Kansas City, or the “<a href="http://www.siliconprairienews.com/2011/12/kauffman-sketchbook-kansas-city-is-the-city-of-entrepreneurs-video">City of Entrepreneurs</a>” is participating. Global Entrepreneurship Week, KC starts today, and will include <a href="http://www.kcsourcelink.com/gew-kc/gew-kc-calendar-of-events">a wide variety of events</a>, including networking sessions, workshops, talks and seminars.
<p>
As we’ve worked with the community to build <a href="https://fiber.google.com/about/">Google Fiber</a> in Kansas City, we’ve been inspired by the creativity and ingenuity of local entrepreneurs. So this year, we’re excited to participate in Global Entrepreneurship Week, KC by co-hosting three different events throughout the week. We’d love for you to join us at any of them.
<p>
<b>Your life in the cloud</b><br>
Have you ever wondered how you can use the cloud to make your life easier? Or even wondered what cloud computing is? Tomorrow we’ll be at the <a href="http://computemidwest.com/">Compute Midwest Conference</a>, where Brad Abrams, a Product Manager on our Cloud Platform Team, will give a keynote speech about the evolution of, and future of, Cloud Computing. Brad will talk about what the cloud computing means, how it works, and, most importantly, how you can use it in your life. You can <a href="http://computemidwest.eventbrite.com/">RSVP</a> for Brad’s talk (and many others) at the Kauffman Center for Performing Arts on Friday, Nov. 9th at 11:35 AM Central Time.
<p>
<b>Develop the apps of the future</b><br>
Hackers and developers from around Kansas City will gather together on Saturday morning, Nov. 10th, to kick off the first-ever hackathon in the <a href="https://maps.google.com/maps?q=1814+Westport+Road,+Kansas+City,+MO&hl=en&ll=39.050652,-94.607005&spn=0.032728,0.05343&sll=37.0625,-95.677068&sspn=66.7892,109.423828&oq=1814+westport+rd+kan&hnear=1814+Westport+Rd,+Kansas+City,+Missouri+64111&t=m&z=15">Google Fiber Space</a>. The <a href="http://computemidwest.com/">Compute Midwest Hackathon</a>, sponsored by <a href="http://www.kcitp.com/">Kansas City IT Professionals</a>, is a 24-hour app-building challenge, where hackers compete to develop the best new app. We’ll have a Fiber connection available for any hackers who want to try out <a href="https://fiber.google.com/about/">Google Fiber speeds</a>, and there are prizes available for the winners. Hacker slots are sold out, but you can come see presentations of the apps on Sunday morning, Nov. 11th at 10:30AM Central Time <a href="https://maps.google.com/maps?q=1814+Westport+Road,+Kansas+City,+MO&hl=en&ll=39.050652,-94.607005&spn=0.032728,0.05343&sll=37.0625,-95.677068&sspn=66.7892,109.423828&oq=1814+westport+rd+kan&hnear=1814+Westport+Rd,+Kansas+City,+Missouri+64111&t=m&z=15">at the Fiber Space</a>.
<p>
<b>Build your startup</b><br>
Finally, next Tuesday, Nov. 13th, we’re partnering with the <a href="http://www.kauffman.org/">Kauffman Foundation</a> to bring you a day full of workshops and trainings to help you build and grow a successful business with the web and mobile. During our <a href="http://g4ekansascity.eventbrite.com/">Google for Entrepreneurs</a> session, Google engineers and product experts will teach you about our platforms and tools that can help you create innovative applications and growing businesses. At the end of the day, we’ll have a networking and cocktail reception. <a href="http://g4ekansascity.eventbrite.com/">Please RSVP</a> if you’d like to join us.
<p>
Hopefully we’ll see you some time this week!
<p>
<span class="post-author">Posted by Rachel Hack, Community Manager, Google Fiber</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-38847425954981081892012-10-18T07:53:00.000-07:002012-10-18T07:53:33.505-07:00Dub's Dread: Choose your plan now!Dub's Dread residents, it’s time to select your Google Fiber service plan. Since you’ll be our second area to get Google Fiber, our engineers need to start prepping your area for service. And, in order to do that, they need to know which homes to connect.
<p>
If you want Google Fiber, <a href="https://fiber.google.com/cities/#header=check">go to our website now</a> and select your service plan. Remember, even if you’ve already pre-registered, you still need to go online and select which plan you want: <a href="https://fiber.google.com/about/">TV + Gigabit Internet</a>, <a href="https://fiber.google.com/about/">Gigabit Internet</a> or <a href="https://fiber.google.com/about/">Free Internet</a>.
<p>
This is important: If you haven’t <a href="https://fiber.google.com/cities/#header=check">selected your plan</a> by November 15th, we will not build to your home at this time, and we don’t currently have plans to come back to Dub's Dread.
<p>
We also have some good news for some folks near Dub's Dread—we’ve extended Google Fiber eligibility to approximately 400 homes that weren’t originally included in the pre-registration rally. We had a ton of demand for service in the area surrounding Dub's Dread, so we’re extending the area’s boundary by a few blocks. You can see the new eligibility map below, or <a href="http://fiber.google.com/cities/kck/#header=check&fiberhood=knssksppif01">check your address</a> on the Dub's Dread section of our website.
<p>
<iframe width="500" height="350" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="https://maps.google.com/maps/ms?msa=0&msid=208760979500722959097.0004cc42cb4376e075f24&ie=UTF8&t=m&ll=39.164099,-94.86993&spn=0.042094,0.043881&output=embed"></iframe><br /><small>View <a href="https://maps.google.com/maps/ms?msa=0&msid=208760979500722959097.0004cc42cb4376e075f24&ie=UTF8&t=m&ll=39.164099,-94.86993&spn=0.042094,0.043881&source=embed" style="color:#0000FF;text-align:left">Dub's Dread fiberhood boundaries</a> in a larger map</small>
<p>
Questions? Still trying to pick which service plan is best for you? Stop by the <a href="http://google.com/fiber/fiberspace">Fiber Space</a> at 1814 Westport Road to experience Fiber first hand. If you have questions, give us a call at 866-777-7550.
<p>
<span class="post-author">Posted by Rachel Hack, Community Manager, Google Fiber</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-32513283101102767702012-09-07T18:35:00.001-07:002012-09-07T18:35:23.703-07:00Last weekend to pre-registerSix weeks ago we kicked off the <a href="http://googlefiberblog.blogspot.com/2012/07/how-to-get-google-fiber.html">Google Fiber rally</a>, asking you where and when we should install Google Fiber in Kansas City. Since then, tens of thousands of you have raised your hands, rallied your neighbors, and <a href="http://fiber.google.com/cities">pre-registered</a>. We’ve been especially excited to see lots of momentum over the past few days—138 fiberhoods are now qualified for service.
<p>
The pre-registration period will be over on Sunday, September 9th at 11:59:59 pm CDT, so that means there are only two days left to help your fiberhood. We’ll be all around town this weekend to help out—including booths at <a href="http://kcblackexpo.com/">Black Expo</a> and <a href="http://www.fiestahispanakansascity.com/">Fiesta Hispana</a> and a presence at the Central Avenue Parade celebration in downtown Kansas City, Kan. And as always, we’ll also be at the <a href="https://fiber.google.com/help/">Fiber Space</a> at <a href="https://maps.google.com/maps?q=1814+westport+rd+kansas+city+mo&hnear=1814+Westport+Rd,+Kansas+City,+Missouri+64111&gl=us&t=v&z=16">1814 Westport Rd.</a> to answer your questions and help you pre-register.
<p>
<iframe width="500" height="281" src="http://www.youtube.com/embed/5QPo-FShet0" frameborder="0" allowfullscreen></iframe>
<p>
Remember, Google Fiber works better when communities are connected together. So let’s do this for Kansas City!
<p>
<span class="post-author">Posted by Carlos Casas, Google Fiber Team Manager</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-45846681933052817912012-09-06T16:48:00.000-07:002012-09-06T16:48:22.115-07:00Last pre-registration questions?As the end of pre-registration approaches, we want to remind you that our Customer Support team is here for you. We’re staffed and prepared for the last days of pre-registration, so please <a href="https://fiber.google.com/help/">call, chat, or email us</a>.
<p>
A note regarding addresses: While we’ve resolved the vast majority of address issues, it’s still possible to run into an error while pre-registering—please don’t let that stop you! If you live in a fiberhood and get an address error message for your residence when you’re trying to pre-register, please reach out to us directly or via our website’s address review process. Even if you run into an address issue on the last day of rally, we’ll work through it so you can be counted towards your fiberhood’s goal.
<p>
Finally, keep an eye out for our Fiber team throughout the community. If you have any last minutes questions or concerns, and you want to talk to someone in person, they’re happy to help.
<p>
<span class="post-author">Posted by Alana Karen, Director, Service Delivery, Google Fiber<br>
<a href="http://twitter.com/GFiberAlana">@gfiberalana</a>
</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-37505803482998103702012-09-06T16:04:00.000-07:002012-09-06T16:04:30.082-07:00Good News for NFL FansIf you’re like me, you’re super excited that the NFL season is finally back. You’ve already got your team’s schedule on your calendar, you’ve updated your wardrobe of player jerseys, and, of course, you’ve drafted your teams for the three fantasy football leagues you’re in.
<p>
If this describes you (hardcore NFL nut) and you live in Kansas City, Google Fiber TV service is the perfect new service for you.
<p>
You’re probably already excited that the Google Fiber TV service includes NFL Network. We’re very excited to be working with the NFL Network to bring the best of the NFL—including Thursday Night Football—to everyone in Kansas City.
<p>
We’re also pleased to announce pricing for an additional channel called NFL RedZone. NFL RedZone gives fans live look-ins and highlights every Sunday afternoon during the season, switching to a game when a team is in the red zone.
<p>
We’re offering the NFL RedZone 2012 package for $40 for the season, payable in $10/month increments over 4 months. We’ll let you add RedZone at any time during the season, and you’ll only pay for the remaining months.
<p>
NFL Network and NFL RedZone are the first of many offerings we will have for the sports enthusiast. We will be adding more channels and add-on packages, so stay tuned.
<p>
<span class="post-author">Posted by Larry Yang, Senior Product Manager, Google Fiber</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-85635162529654412332012-08-30T20:40:00.003-07:002012-08-30T20:40:55.589-07:00Details about devices and contractsAs we get closer to the end of pre-registration—and to our first customer installations—we’re getting a few very practical questions about devices and contracts. This blog post addresses some of these common Q&A’s below.
<p>
<b>How much will the TV boxes cost?</b>
<br>
Your first TV box - plus the Nexus 7 Tablet - are included for free in the Gigabit + TV package. For those of you who want Google Fiber on multiple televisions in your home, you can add extra TV Boxes for $5 each/month for 24 months. You also have the option to purchase TV boxes upfront for $120/ea. Extra boxes include a standard remote control but not a tablet.
<p>
<b>What will the wiring and equipment look like? I don’t want my Fiber installation to affect the aesthetics of my house!</b>
<br>
We hear you! We made our devices sleek and small so they don’t overtake your living room. We want you to notice Google Fiber’s high speeds and great experience, not the wiring or devices.
<p>
<ul>
<BLOCKQUOTE><li>Our installers will go over all the details with you when they arrive to make sure you’re comfortable with exactly what is being installed and where it is going, but here’s a basic overview for now</li>
<li>At first, the majority of our work in your fiberhood will be outside, getting Google Fiber ready to bring to homes. We’ll be stringing Fiber on utility poles, and, in some cases, installing it in the ground. </li>
<li>Next, we’ll bring our Fiber connection from the street to the side of your house. This will happen before your scheduled installation appointment, but we will let you know that we’re coming and knock on your door before we go to the side of your house. Once Fiber is connected to the side of your house, we’ll contact you to schedule your installation.</li>
<li>On your installation day the first thing we’ll do is drill a hole (tiny) in an exterior wall to bring the fiber inside. Then, we’ll cover the hole with a mounted wall plate and Fiber Jack on the interior wall. The Fiber Jack, which is about the size of a deck of cards, will convert the fiber into a gigabit Ethernet connection, which will then connect to your Network Box. The Network Box is your Google Fiber router, enabling wired and wireless connectivity to all devices throughout your house. </li>
<li>You get to decide where everything will go (within reason). Our installer will be happy to help you figure out device placement.</li>
<li> If you are a Gigabit + TV customer, the final installation step will include installing the Storage Box right next to the Network Box and then hooking up each of the TV Boxes you’ve ordered.</li></BLOCKQUOTE>
</ul>
<p>
<b>I’m not sure if I’ll still be in my house in a year. Tell me more about the contracts and terms of service.</b>
<br>
The answer to this question will probably depend a lot on the construction timing for your fiberhood and your potential move plans. During the signup period, we'll be more than happy to discuss and help you think through your specific options, and, of course, you can review all of the subscriber terms when you sign-up. But the basic answer is as follows:
<ul><BLOCKQUOTE><li>You can cancel your service any time before we begin construction in your fiberhood (only your $10 registration fee is non-refundable).</li>
<li>If you decide to cancel Google Fiber service after it has been installed at your home, you’ll be responsible for:</li></BLOCKQUOTE>
<ul><BLOCKQUOTE><BLOCKQUOTE><li>$300 Construction Fee:</BLOCKQUOTE></BLOCKQUOTE>
</ul><BLOCKQUOTE><BLOCKQUOTE><BLOCKQUOTE><li>if you have had any Google Fiber service for more than one year, you owe nothing</li>
<li>if you paid the construction fee in full, you owe nothing</li>
<li>otherwise, you owe $25 x the number of months remaining in your first year of service</li></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE>
<ul><BLOCKQUOTE><BLOCKQUOTE><li>Devices for Gigabit + TV Customers:</BLOCKQUOTE></BLOCKQUOTE>
</ul></ul><BLOCKQUOTE><BLOCKQUOTE><BLOCKQUOTE><li>if you have had Gigabit + TV service for more than two years, you owe nothing</li>
<li>otherwise, you may return the devices in good working order within 45 days of cancellation or you may pay a prorated amount based upon the value of the devices</li></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE>
<p>
If you own your home and are considering a move, you may want to think about Google Fiber as a home-improvement. According to the <a href="http://www.ftthcouncil.org/">Fiber-to-the-Home Council</a>, a fiber drop can add <a href="https://docs.google.com/open?id=0BzFtF8hfXfXDa0s0bGxkWEJfRE0">thousands of dollars in value</a> to the appraisal value of a house.
<p>
<b>Where are the hidden costs? What’s the fine print?</b>
There are none. These aren’t promotional rates. We won’t make you call us every six months to keep the price you see on the website. You don’t need to cancel and then restart to get a better “online offer.” No shenanigans; just fast Internet and simple service. We want you to spend your time discovering what 100x the possibilities looks like, not on the phone with us. (Unless you want to call us, in which case, we’d love to chat!)
<p>
As always, if you have questions above and beyond what we’ve covered here, please visit us at <a href="https://maps.google.com/maps?q=1814+westport+road&hnear=1814+Westport+Rd,+Kansas+City,+Missouri+64111&gl=us&t=v&z=16&iwloc=A">1814 Westport Rd., Kansas City, MO</a> or get in touch with us at 866-777-7550.
<p>
<span class="post-author">Posted by Lisa Haffenreffer, Google Fiber Service Delivery Team</span><br />
<br />Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-28208559321698794692012-08-28T17:39:00.000-07:002012-08-28T17:39:08.521-07:00Only 12 days left to pre-registerJust over a month ago, we kicked off the <a href="http://googlefiberblog.blogspot.com/2012/07/how-to-get-google-fiber.html">Google Fiber Rally</a> in Kansas City. We’re really glad the response from the community has been so enthusiastic. Ninety-eight fiberhoods have qualified for service already. You can see the rankings on both sides of the border in <a href="http://fiber.google.com/cities/kck/#fiberhood-rankings-container">Kansas City, Kan.</a> and <a href="http://fiber.google.com/cities/kcmo/#header=check">Kansas City, Mo.</a>
<p>
<b>There are only 12 days left until the Google Fiber rally ends</b>, and some fiberhoods still haven’t reached their pre-registration goals. Your community needs your help. <b><a href="https://fiber.google.com/tell/">Mobilize your neighbors</a>, otherwise the opportunity to get a gig might pass you by</b>. And remember, not only will you be able to enjoy Google Fiber at your home, your community will also see the benefits, since we’ll be connecting schools, libraries, hospitals and more in qualified fiberhoods.
<p>
Here’s what you can do:
<br />
<ol>
<li><a href="http://fiber.google.com/">Pre-register</a> if you haven’t already. All you need to do is provide some basic sign-up info and pay the $10 pre-registration fee. If your fiberhood qualifies, the $10 will count toward your first bill. If your fiberhood doesn’t qualify, we’ll return the $10 back to you.</li>
<li><a href="https://fiber.google.com/tell/">Encourage your neighbors</a> to pre-register, too. Getting Google Fiber is a combined effort between your fiberhood and Google Fiber. If your fiberhood doesn’t hit its goal, we’re not sure if or when we’ll come back again. So it’s important for you and your neighbors to pre-register now, before the rally ends.</li>
</ol>
You can still <a href="https://fiber.google.com/tell/">rally your neighbors</a> even if your fiberhood has already qualified. The more pre-registrations there are in your fiberhood, the sooner we’ll install there. Pre-registration ends on September 9. Right after that, residents of qualified fiberhoods will be able to choose their Google Fiber <a href="http://fiber.google.com/plans/residential/">packages</a>. And within a few weeks, we expect to begin installing the first homes. So a Gigabit Internet is truly just around the corner.
<p>
There’s not a lot of time left, and we’re eager to help you and your neighbors with as much information as you’d like about Google Fiber. If you want to become a Google Fiber Ambassador, fill out <a href="https://docs.google.com/a/google.com/spreadsheet/viewform?formkey=dG1jMkd0b1cyZk1YS00ySHd5MmxRN2c6MQ#gid=0">this form</a> and we’ll get back to you shortly. You can also download informational flyers <a href="https://fiber.google.com/tell/">right here</a> to print and share. And if you want a Google Fiber sign for your yard, come pick one up at our our <a href="https://fiber.google.com/help/">Fiber Space</a> at <a href="https://maps.google.com/maps?q=1814+westport+rd+kansas+city+mo&hnear=1814+Westport+Rd,+Kansas+City,+Missouri+64111&gl=us&t=v&z=16">1814 Westport Rd.</a> where you can also see demos of what a gig can do, ask questions in person to members of our Google Fiber team, and get help with pre-registration.
<p>
We’ll also be holding <a href="https://fiber.google.com/cities/#fiberspace=&upcoming=%252Fkansas%253F">several events</a> around town during the rest of the rally, including a pre-registration drive from 2:00 PM to 6:00 PM next Saturday, September 8 at the Fiber Space Lounge. Bring your friends and neighbors for some food and fun entertainment.
<p>
Finally, as always, please check out our <a href="https://fiber.google.com/help/">online FAQ</a> or <a href="https://fiber.google.com/help/">contact us</a> by email, chat, or phone anytime. We’re here to help!
<p>
<span class="post-author">Posted by Kevin Lo, General Manager, Google Access</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-16244435923468930532012-08-23T13:17:00.001-07:002012-08-23T13:17:44.696-07:00Google Fiber en Español (Spanish)<a href="http://googlefiberblog.blogspot.com/2012/08/google-fiber-en-espanol-english-version.html">Click here</a> to read this post in English
<p>
Mi familia vino desde la Ciudad de México a Kansas City cuando yo tenía once años. No fue fácil. De repente, me encontré sumergido en una cultura nueva y, para empeorar las cosas, no sabía nada de inglés. Esto podría haber sido un grave problema para mi educación y desarrollo, pero lo que sucedió en su lugar es testimonio de la gran comunidad de apoyo que tenemos en KC. El <a href="http://www.guadalupecenters.org/">Guadalupe Centers</a> ayudó a mi familia a buscar un lugar para vivir, se aseguró de que había comida suficiente en nuestra mesa y colaboró a que mi hermana y yo entráramos a la escuela. Mi profesora de la escuela Northeast Middle School, Ms. Peterson, se esforzó todo lo que pudo para ayudarme a aprender inglés y a ponerme al día con mis estudios. Después de años de duro trabajo, recibí una beca para ir a la Pembroke Hill School, y más adelante pasé a estudiar en la Universidad de Kansas. Me cuesta trabajo imaginar cómo hacer todo esto sin acceso a Internet. Todavía recuerdo el día en que mi mamá nos consiguió nuestra primera computadora, y cuánto más fácil se me hizo el aprender, estudiar y permanecer en contacto con mi familia en México.
<p>
Hoy trabajo en el equipo de Google Fiber aquí en Kansas City. Y ahora, más que nunca, creo que el acceso a Internet es esencial. La Web no es sólo para el establecimiento de una red social y para e-mail: consiste en encontrar y solicitar trabajos. Consiste en educación y gestión financiera inteligentes. Quiero poder devolverle a esta comunidad que me ha dado tanto, y ayudar a todos a tener acceso a Internet.
<p>
Este artículo está escrito específicamente para aquellos de nosotros que hablamos español. Queremos que sepan todo sobre Google Fiber, las ventajas que podría traer a nuestra comunidad, y cómo pueden registrarse para recibir el servicio.
<p>
Para hacer eso, contamos con algunos recursos que puedes utilizar:
<p>
<b>Nuestro sitio Web está disponible en español.</b> Para ver en qué consiste Google Fiber, cuánto cuesta y cómo conseguirlo, visita nuestra <a href="https://fiber.google.com/intl/es-419/about/index.html">página Web en español</a>.
<p>
<b>Contamos con materiales educativos en español.</b> Ven a <a href="http://services.google.com/fh/files/misc/fiber_pricing_flyer_spanish_sm.pdf">este sitio Web</a> si quieres leer o descargar un folleto informativo con Google Fiber planes y precios. También tenemos folletos informativos en nuestro espacio <a href="https://fiber.google.com/cities/#header=check&upcoming=%252Fkansas%253F">Fiber Space</a> en el 1814 de Westport Rd, de los que estaremos encantados de darte copias si nos visitas.
<p>
<b>Tenemos representantes de Atención al Cliente que hablan español.</b> Quieren hablar contigo y contestar a tus preguntas acerca de Fiber. Llámalos al (866) 777-7550 y pulsa uno para español.
<p>
La comunidad de Kansas City es muy importante para mí. Y deseo hacer todo lo que pueda para ayudar a que todos puedan conectarse. Si te interesa Fiber, aprovecha por favor estas oportunidades para obtener más información sobre el servicio. Y, si tienes preguntas, siempre puedes venir y hablar conmigo en el Fiber Space. Esperamos verte allí.
<p>
<span class="post-author">Publicado por Carlos Casas, Manager del equipo de Google Fiber</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-53688700178163913402012-08-23T13:16:00.000-07:002012-08-23T13:17:44.700-07:00Google Fiber en Español (English)<a href="http://googlefiberblog.blogspot.com/2012/08/google-fiber-en-espanol.html">Haga click aquí</a> para leer en Español
<p>
My family moved from Mexico City to Kansas City when I was eleven years old. It wasn’t easy. I was suddenly immersed in an entirely new culture, and, to make matters worse, I didn’t know any English. This could have been a big problem for my education and development—but what happened instead is a testament to the supportive community we have in KC. The <a href="http://www.guadalupecenters.org/">Guadalupe Centers</a> helped my family find a place to live, made sure we had food on our table and helped my sister and me get into school. My teacher at Northeast Middle School, Ms. Peterson, went above and beyond to help me learn English and get me caught up with my studies. After years of hard work, I received a scholarship to the Pembroke Hill School, and later went on to the University of Kansas. It’s hard for me to imagine going through my journey without access to the Internet. I still remember the day my mom got us our first computer, and how much easier it made learning, studying and staying in touch with my family back in Mexico.
<p>
Today I work on the Google Fiber team here in Kansas City. And now, more than ever, I believe that access to the Internet is important. The web isn’t just about social networking and email—it’s about finding and applying for jobs. It’s about smart financial management and education. I want to give back to the community that has given me so much, and help them get online.
<p>
This post is specifically for those of you who speak Spanish. We want to tell you all about Google Fiber, the benefits that it could bring to our community, and how you can pre-register for service.
<p>
To do that, we have some resources that you can use:
<p>
<b>Our website is available in Spanish.</b> Visit our <a href="https://fiber.google.com/intl/es-419/about/index.html">Spanish website</a> to learn about what Google Fiber is, how much it costs and how to get it.
<p>
<b>We have educational materials in Spanish.</b> <a href="http://services.google.com/fh/files/misc/fiber_pricing_flyer_spanish_sm.pdf">Visit this website</a> to read or download a brochure with information about Google Fiber plans and prices. We also have flyers with information at our <a href="https://fiber.google.com/cities/#header=check&upcoming=%252Fkansas%253F">Fiber Space</a> at 1814 Westport Rd, and we’re happy to give you copies if you come visit us.
<p>
<b>We have customer service representatives who speak Spanish.</b> They want to talk to you and answer your questions about Fiber. Give them a call at (866) 777-7550 and press one for Spanish.
<p>
The Kansas City community is so important to me. And I want to do everything I can to help everyone get connected. If you’re interested in Fiber, please take advantage of all of these great opportunities to learn about service. And, if you have questions, you can always come and talk to me at the Fiber Space. Looking forward to seeing you there.
<p>
<span class="post-author">Posted by Carlos Casas, Google Fiber Team Manager</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-8328617015943806162012-08-20T19:19:00.000-07:002012-08-21T09:15:42.293-07:00Note about apartments and condosCross-posted on the official <a href="http://googlefiberblog.blogspot.com/2012/08/pre-registering-in-apartments-or-condos.html">Google Fiber Blog</a>
<p>
We know many of you who live in apartments or condos have had difficulties in pre-registering for Google Fiber. We’re sorry about the delays and complications. The reason is because collecting addresses for these buildings—also called <a href="http://en.wikipedia.org/wiki/Multi-family_residential">Multiple Dwelling Units</a> (MDUs)—isn’t completely automated, and sometimes we don’t get the right apartment numbers. The process to fix this has been long and painful. We’re making great progress though, and we thought you should know what’s going on.
<p>
Since <a href="http://fiber.google.com/about/">pre-registration</a> opened on July 26th, we’ve been verifying residential addresses reported to us via customer support or website address reviews. So far we’ve been able to resolve over half of the open questions from MDUs and single family homes. The remaining addresses, mainly in MDUs, required a deeper level of verification. In order to confirm these, we’ve been contacting property owners and managers. We’ve also visited hundreds of condos and apartment complexes to get a list of unit numbers.
<p>
We’re hard at work updating our address data and responding to the remaining customers later this week. I promise we’re putting all hands on deck to close this out ASAP.
<p>
Thank you to @jasonfharper, @bigcomedown, and all the other Kansas Citians who have contacted us regarding this issue.
<p>
<span class="post-author">Posted by Alana Karen, Director, Service Delivery, Google Fiber
<br>
<a href="https://twitter.com/GFiberAlana">@gfiberalana</a></span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-30971714107767745322012-08-10T12:11:00.000-07:002012-08-10T12:11:25.387-07:00Google Fiber premium TV contentIf you love TV—and want to learn more about Google Fiber TV—then today’s blog post will be right up your alley.
<p>
On our website we’ve updated our <a href="http://fiber.google.com/plans/residential/">Plans & Pricing page</a> to be clearer about which channels will be offered with our <a href="http://fiber.google.com/plans/residential/">Gigabit + TV package</a>. Right now there are about 185 channels included, and we’ll continue to add more of your favorites over the next few months. So, for $120, our Gigabit + TV subscribers will get all of these channels, along with a new <a href="http://fiber.google.com/plans/residential/">Nexus 7</a> tablet (which doubles as your new remote) and ultra fast Gigabit Internet. You’ll also get HD content and a DVR with 2TB of storage that can record up to 8 shows at a time for no extra charge. And remember, for this package we’re waiving the $300 construction fee.
<p>
For our TV customers who are also movie fans, there’s more. We’re excited to offer both Starz and Showtime as optional add-on packages. Both packages are full of popular HD movie channels, with enough action, drama, and family-oriented programming to keep movie lovers happy for years. Our Gigabit + TV customers can add on 17 Starz channels for an additional $10 per month. They can also add on 11 Showtime channels for an additional $10 per month.
<p>
Finally, our TV service already offers some great Spanish-language programming. But we’ll also have some additional popular Hispanic channels available for an additional $5 per month, including Univision tlnovelas, Bandamax, and Telehit.
<p>
In summary, here are the three new add-on packages that will be available for our Gigabit + TV customers:
<p>
• <b>Starz</b> ($10/month for Gigabit + TV customers): Starz, Starz Cinema, Starz Comedy, Starz Edge, Starz in Black, Starz Kids and Family, Encore, Encore Action, Encore Español, Encore Family, Encore Love, Encore Drama, Encore Suspense, Encore Westerns, IndiePlex, MoviePlex, RetroPlex
<p>
• <b>Showtime</b> ($10/month for Gigabit + TV customers): Showtime, Sho2, Sho Beyond, Showtime Extreme, Showtime Family Zone, Sho Next, Showtime Showcase, Sho Women, Flix, The Movie Channel, The Movie Channel Xtra
<p>
• <b>Hispanic</b> ($5/month for Gigabit + TV customers): Univision tlnovelas, FOROTv, Telehit, Bandamax, Ritomoson Latino, De Película, De Película Clásico
<p>
All of these channels are also listed on our website, which we’ll continue to update with more information as we add new programming. <a href="http://fiber.google.com">Stay tuned</a>!
<p>
<span class="post-author">Posted by Larry Yang, Senior Product Manager, Google Fiber</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-51498108803124996822012-08-08T22:19:00.000-07:002012-08-08T22:19:55.298-07:00Google Fiber Customer ServiceAs Director of Service Delivery for Google Fiber (a.k.a Customer Service), I’ve been thinking a lot about you, Kansas City. I joined the Fiber team last September after almost 10 years in sales & operations at Google because I wanted to treat you better. Sure, I was excited to improve support in a historically service-challenged industry. But most of all I was excited to transform your day, especially when something needs fixing. From sign-up through payment and installation, customer support can be better. Much better.
<p>
I bet I know what bothers you because it bugs me too. I don’t want to wait on hold. I don’t want to talk to a phone system. I want to talk to one human who knows the answer and can solve my problem quickly. I also want good chat and email options for the times when I can’t talk. When you come to my house, I want you to respect my time and property. And please give me an option of somewhere local where I can talk to you face-to-face. Respect me, and I’ll reward you with my business for years to come.
<p>
Day by day, we’ve been making this possible. I hired a great team—a close-knit combination of Google Fiber team members spread across Mountain View, Austin and Kansas City. These are all people who have something to prove; we want to solve problems and change your mind about customer support. We’re training our whole team on friendly processes and smart tools, so that any one of us can handle almost any call. We’re also focused on getting your installation right by showing up when we say we will and doing the job right the first time. We want to surprise you (in a good way).
<p>
Right now we’re focused on answering your rally questions, particularly for those of you in fiberhoods whose addresses are not yet recognized by our system. We know resolution there has been slow, and we’re speeding that up. Keep the feedback coming, and we’ll keep learning and improving.
<p>
I won’t lie—customer service is hard to do at scale and harder to do with a new product. But hard isn’t impossible, and really, it’s our job. No excuses here. Call us, email or chat; we can’t wait to hear from you.
<p>
<span class="post-author">Posted by Alana Karen, Director of Service Delivery, Google Fiber</span>
<br>
<a href="https://twitter.com/GFiberAlana">@GFiberAlana</a>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-60038491806767691652012-08-07T10:47:00.000-07:002012-08-07T11:01:05.878-07:00Movie NightsThe Google Fiber Team is excited to kick off a summer series of movie nights, each starting at 8:30PM. Space is limited, so please RSVP to reserve a spot on the <a href="https://fiber.google.com/cities/#fiberspace=&upcoming=%252Fkansas%253F">Google Fiber Events Calendar.</a>
<p>
<b>Movie Nights at Mud Pie Vegan Bakery & Coffeehouse</b>
<br>
1615 West 39th, Kansas City, MO 64111
<br>
<i>50 Spots/Night</i>
<br>
Each movie night will feature complimentary themed snack and drink.
<br>
<p>
Aug. 8 - Back to the Future
<br>
Aug. 15 - Toy Story
<br>
Aug. 22 - Beetlejuice
<br>
Aug. 29 - Ferris Bueller's Day Off
<br>
Sept. 5 - Willy Wonka and the Chocolate Factory
<p>
<b>Google Fiber Outdoor Summer Movie Series</b>
<br>
<i>100 Spots/Night</i>
<br>
In downtown KCMO, beneath the stars on the top of the parking garage on 13th Street (between Main and Walnut) in the Power & Light District.
<br>
<p>
Pack a picnic, grab a blanket, and come watch films with your fellow Kansas Citians!
<p>
Aug. 10 - The Muppets
<br>
Aug. 17 - Forrest Gump
<br>
Aug. 24 - Hunger Games
<br>
Sept. 1 - Back to the FutureAnonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-17785855587506288892012-07-31T17:39:00.000-07:002012-07-31T17:39:44.060-07:00Answering your questionsCross-posted on the <a href="http://googlefiberblog.blogspot.com/">Google Fiber Blog</a>
<p>
It’s been five days since we kicked off the <a href="http://googlefiberblog.blogspot.com/2012/07/how-to-get-google-fiber.html">Google Fiber Rally</a> in Kansas City, Kansas and Kansas City, Missouri, and we’ve been blown away by the community’s reaction. So far, 40 fiberhoods have qualified for service, more than 2,000 people have visited our Fiber Space, we’ve talked to thousands of people via online and phone customer service, and we’ve distributed upwards of 2,000 ice cream sandwiches from our Fiber trucks.
<p>
Through our many conversations, we’ve noticed that some details about Google Fiber may still be a little unclear. So today we’re going to share and answer some of the top questions we’ve been getting about Google Fiber, so that we can keep everyone <a href="http://www.youtube.com/watch?v=V9vqL69gm1Y">up-to-date</a> in Kansas City.
<p>
<b>1. When are you building to North and South Kansas City, Mo.?
<br>
</b>Our first pre-registration phase includes homes in Kansas City, Kan. and homes in Central Kansas City, Mo. But we are definitely committed to serving homes in North and South Kansas City, Mo. in our second pre-registration phase. Residents should stay tuned to google.com/fiber and this blog for more information.
<p>
<b>2. I have a business and I can’t pre-register. Why?
<br>
</b>We’re focused on making residential connections right now, but we’ll have an announcement about a small business offering soon.
<p>
<b>3. How did Google determine fiberhood pre-registration goals?
<br>
</b>Like many of our projects at Google, we relied on data. All fiberhoods are different. They range in size and density as well as speed and ease of Fiber construction. For example, houses that are spread out (like in the suburbs) require more time, fiber and labor, and therefore are more difficult to connect than homes in a dense urban environment. So, in those fiberhoods that are more complicated to build, we want to make sure that enough residents will want Fiber service. We don’t want Fiber to be out of reach for anyone—it’s our hope that the pre-registration goals will be practical and attainable.
<p>
<b>4. Help! I’m in a fiberhood but I keep getting a pre-registration error.
<br>
</b>There are two possible issues here that we're working hard to fix. Some addresses (mostly apartments) with unit numbers are causing errors during pre-registration. Also, the "submit address review" form doesn't always work. In either case, please <a href="https://fiber.google.com/help/">give us a call</a>, <a href="https://fiber.google.com/help/">chat with us</a> or <a href="https://fiber.google.com/help/">email us</a> and we'll help you out.
<p>
<b>5. What if I don’t have access to the Internet to learn about Fiber or pre-register?
<br>
</b>We know that 25% of Kansas Citians don’t have access to broadband at home. So, to help spread the word about Google Fiber, we have a dedicated street team that visits fiberhoods throughout Kansas City, Kan. and Kansas City, Mo. Our teams pass out flyers (and ice cream!), answer questions about Google Fiber and help pre-register anyone who is interested. Look out for our Google Fiber trucks in a fiberhood near you. We also have a local building, or <a href="https://fiber.google.com/cities/#fiberspace=&upcoming=%252Fkansas%253F">Fiber Space</a>, that Kansas Citians can visit. Google Fiber team members are there every day of the week to answer questions and help with pre-registration.
<p>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-6Q05lpydW44/UBgr6OnHU0I/AAAAAAAAACU/AC8MF71Q_fE/s1600/Fiber-Truck-and-Fiber-Space.png" imageanchor="1" style="margin-left:1em; margin-right:1em"><img border="0" height="195" width="500" src="http://2.bp.blogspot.com/-6Q05lpydW44/UBgr6OnHU0I/AAAAAAAAACU/AC8MF71Q_fE/s400/Fiber-Truck-and-Fiber-Space.png" /></a><div>Google Fiber Space and a Google Fiber ice cream truck</div></div>
<p>
<b>6. Why is the construction fee for the Free Internet service so expensive? What do I do if I can’t afford it?</b>
<br>
As a Google Fiber customer, you will have a gigabit-ready Fiber cable routed to, and built directly into, your home. Simply having this connection will add value to your home and will put you on the cutting edge of broadband technology. We’re charging $300 for this construction.
<p>
To make the construction fee more manageable, subscribers can break it into payments of $25 per month during the first year, and free for at least the next seven years. Over time, this Free Internet service is very affordable—it works out to an average of $3.57 per month over seven years’ time.
<p>
<b>7. Why do I have to pay $10 just to pre-register?
<br>
</b>Your $10 pre-registration fee is a deposit for Google Fiber service. If your fiberhood qualifies for service, your $10 will go directly to either your first month of service fees (for our Gigabit +TV or Gigabit Internet plans), or to your $300 construction fee (for the Free Internet plan). If your fiberhood does not qualify for service, your $10 will be refunded.
<p>
<b>8. How did you choose which public buildings you would connect for free in each fiberhood?</b>
<br>
When we announced that we’d bring Google Fiber to Kansas City, Kan. and Kansas City, Mo. we also committed to building free, 1 Gigabit per second connections to the cities’ choice of public buildings. Both cities collaborated on a list of the public buildings that they wanted to connect, and then they gave the list to us. We will bring Fiber to these buildings that are located in qualified fiberhoods.
<p>
We’ll try and update this blog as we get more questions in. And in the meantime, if you have your own burning questions, there are a lot of resources you can turn to:
<p>
• Read our <a href="https://fiber.google.com/help/">online FAQ</a>, which has a lot of common questions and answers. <br>
• Follow Google Fiber on <a href="https://twitter.com/googlefiber">Twitter</a> to find out where our street teams will be visiting <br>
• <a href="https://fiber.google.com/help/">Chat live</a> with a Fiber team member online <br>
• <a href="https://fiber.google.com/help/">Email</a> Google Fiber support <br>
• <a href="https://fiber.google.com/help/">Call</a> Google Fiber support <br>
• <a href="https://fiber.google.com/cities/#fiberspace=&upcoming=%252Fkansas%253F">Visit our Fiber Space</a> and learn about Fiber in-person with our team members (RSVP if you want to avoid a long wait time)<br>
<p>
We’re here to help, so get in touch!
<p>
<span class="post-author">Posted by Kevin Lo, General Manager, Google Access</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-47603826161147872522012-07-27T14:32:00.000-07:002012-07-31T10:44:19.627-07:00Google Fiber Space Opens TomorrowAre you Fiber-ready? Starting tomorrow, Kansas Citians can experience the possibilities of Fiber speeds firsthand in the Google Fiber Space: 1814 Westport Road, Kansas City, MO. While not mandatory, we strongly encourage visitors to make an appointment. Reservations can be made on the Fiber Space webpage and selecting the day you want to come on the <a href="https://fiber.google.com/cities/#fiberspace=&upcoming=%252Fkansas%253F">calendar</a>. Please note that parking at the Fiber Space is limited.
<p>
Here’s a little bit about the Fiber Space
<p>
Google Fiber is Internet 100 times faster than what most Americans have today. Those speeds can be hard to imagine. The Fiber Space is designed to help you experience the benefits of super fast Internet in entertainment, healthcare, and education. Your everyday activities from watching TV to gaming are enhanced and enriched using Google Fiber.
<p>
Keep an eye out for upcoming events. The Fiber Space Lounge will serve as an event space where we’ll host local speakers, talks, viewing parties, and other community gatherings. Visit the <a href="https://fiber.google.com/cities/#fiberspace=&upcoming=%252Fkansas%253F">online events calendar</a> to see a full line-up of what’s ahead. You can also check back here on the <a href="http://googlefiberkc.blogspot.com">blog</a> for regular updates.
<p>
Recharge
<p>
Top off your trip to the Fiber Space with tasty treats from The Fiber Café. The menu features baked goods and coffee drinks from our neighbors such as Mud Pie Vegan Bakery & Coffeehouse. While you’re in the neighborhood, check out some of our friends: Cupini’s, Fric & Frac, Pilates 1901, and Room 39, and see the cool experiences they’ve created with Google Fiber.
<p>
Local art
<p>
The Fiber Space will regularly feature work from different KC artists. Currently on display we have Nerdbots, custom designed robots built from pieces found in antique and thrift stores by artists Nicholas and Angela. These robots don’t like to be touched, but they’d love to meet you just the same. Look out for Spencer who enjoys advanced Linux programming and Swifty who is serious about data mapping and medical magazines.
<p>
Can you help us find them?
<p>
During the construction of the Fiber Space, our crew carefully hid three miniature rabbit figurines throughout the site for safekeeping. They were so carefully hidden, now we can’t seem to find them. Let us know if you spot them during your visit!
<p>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-74089615409273457612012-07-26T09:45:00.002-07:002012-07-26T09:45:40.115-07:00How to get Google Fiber<i>Cross-posted on the <a href="http://googleblog.blogspot.com/">Official Google Blog</a> and on the <a href="http://googlefiberblog.blogspot.com/">Official Google Fiber Blog</a>.</i>
<p>
When we <a href="http://googleblog.blogspot.com/2010/02/think-big-with-gig-our-experimental.html">announced</a> that we wanted to provide a community with Internet access more than 100 times faster than what most Americans enjoy today, we asked who was interested in working with us. More than 1,100 cities raised their hands, and those of you in <a href="http://googleblog.blogspot.com/2011/03/ultra-high-speed-broadband-is-coming-to.html">Kansas City, Kansas</a> and <a href="http://googlefiberblog.blogspot.com/2011/05/everythings-up-to-date-in-kansas-city.html">Kansas City, Missouri</a> won us over with your enthusiasm for better, faster web connections.
<p>
Today as we launch <a href="http://www.google.com/fiber">Google Fiber</a> in Kansas City, we’re continuing with the same approach. Instead of us deciding where and when we install, we’re asking you.
<p>
Tell us if you want Google Fiber in two easy steps:
<p>
<b>1. Pre-register:</b> Starting today, if you live in an eligible Kansas City household, you can pre-register by visiting <a href="http://www.google.com/fiber">google.com/fiber</a>. All you need to do for pre-registration is provide some basic information (like your name and address) and pay a $10 deposit.
<p>
<b>2. Rally your neighbors:</b> Over the next six weeks, get your neighbors and friends to <a href="http://www.google.com/fiber">pre-register</a> too.
<p>
Here’s why: Google Fiber works better when communities are connected together. So we’ve divided Kansas City into small communities we call “fiberhoods.” We’ll install only where there’s enough interest, and we’ll install sooner in fiberhoods where there’s more interest. You can check out your fiberhood’s pre-registration goal, as well as a real-time status update of all Kansas City fiberhoods on our rankings page.
<p>
The rally lasts for six weeks and ends on September 9. When you participate, not only will you help bring Google Fiber to your home, you’ll also help bring it to your community—if your fiberhood reaches its pre-registration goal, we’ll also connect community buildings like schools, libraries and hospitals with free Gigabit Internet.
<p>
<iframe width="500" height="281" src="http://www.youtube.com/embed/wMM-qOU_1-I" frameborder="0" allowfullscreen></iframe>
<p>
After the rally, we’ll let you know if your fiberhood has reached its goal. If so, you can sign up for your service package. The first homes will get service shortly after the rally ends, and all qualifying neighborhoods will receive service before the end of 2013.
<p>
In the meantime, you can come visit Kansas City’s Google Fiber Space, where you can experience a gigabit first-hand and check out TV in crystal clear high definition. The Fiber Space will be open daily starting this Saturday, July 28. We’ll also be holding events throughout the community during the rally. Stay tuned for more on the <a href="http://googlefiberkc.blogspot.com/">Google Fiber KC Blog</a>.
<p>
And remember, if you want Google Fiber, you need to <a href="http://google.com/fiber">pre-register</a> your home by September 9 and tell your neighbors to <a href="http://google.com/fiber">pre-register</a> too. Let’s do this for Kansas City!
<span class="post-author">Posted by Kevin Lo, General Manager, Google Access</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-4913531029945757472012-07-26T09:45:00.001-07:002012-08-01T18:19:11.467-07:00How do you want your Internet?<i>Cross-posted on the <a href="http://googleblog.blogspot.com/">Official Google Blog</a> and on the <a href="http://googlefiberblog.blogspot.com/">Official Google Fiber Blog</a>.</i>
<p>
For over a year we’ve been talking to a lot of people in Kansas City who’ve helped shape <a href="http://www.google.com/fiber">Google Fiber</a>. It turns out you want speed, choice, great content and simplicity.
<p>
So we’ve put together three service packages that will be available if your fiberhood gets installed:
<p>
<b>Gigabit + Google Fiber TV:</b> What’s better than a gig of Internet? A gig plus TV, designed for how you watch today and how you’ll watch tomorrow. Google Fiber TV carries hundreds of channels (including your local favorites) and tens of thousands of shows on demand in crystal clear HD. With eight tuners and 2TB of DVR storage, you’ll never have to miss a show again. You’ll also get a brand new <a href="http://www.google.com/nexus/#/7">Nexus 7</a> tablet that you can use as your remote control. Gigabit + Google Fiber TV will cost $120 per month, and we’ll waive the $300 construction fee.
<p>
<b>Gigabit Internet:</b> With a gig, you can do everything you love on the web at speeds more than 100 times faster than what most Americans enjoy today. This package will include a gigabit-enabled network box with advanced WiFi and 1TB of cloud storage on <a href="http://www.google.com/drive">Google Drive</a>. Gigabit Internet will cost $70 per month, and we’ll waive the $300 construction fee.
<p>
<b>Free Internet:</b> We know that not everyone is ready to commit to a gig just yet. But we want to make sure you have the opportunity to upgrade when you’re ready. So if you pre-register and your fiberhood gets installed, you’ll have the option to get a 5 megabit per second (Mbps) connection for zero monthly charge, and your home will be wired and ready for the switch. The Free Internet option will cost $0 per month, although you will have to pay a $300 construction fee (which can either be paid at once, or in $25 monthly installments).
<p>
You can read more details about the different packages on the <a href="http://google.com/fiber">Google Fiber site</a> and in the FAQ. Whether you want the full Google Fiber experience including TV, the simple excitement of a gig, or today’s speeds with tomorrow’s options—we’re excited to share the possibilities of a faster Internet.
<p>
<span class="post-author">Posted by Kevin Lo, General Manager, Google Access</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.comtag:blogger.com,1999:blog-3128534837299773221.post-66119869326606167692012-07-26T09:45:00.000-07:002012-07-26T09:45:06.315-07:00Super fast fiber for Kansas City<i>Cross-posted on the <a href="http://googleblog.blogspot.com/">Official Google Blog</a> and on the <a href="http://googlefiberblog.blogspot.com/">Official Google Fiber Blog</a>.</i>
<p>
Our goal is to build products that will help improve our users’ lives. And when it comes to Internet access, it's clear what provides a better user experience:
<p>
<b>Fast is better than slow.</b> On the web, nobody wants to wait for a video to buffer or a website to load.<br>
<b>Abundance is better than scarcity.</b> There’s a plethora of rich content available online—and it’s increasingly only available to people who have the speeds and means to access it.<br>
<b>Choice is better than no choice.</b> Competition and choice help make products better for users.
<p>
With that in mind, we embarked on a journey to bring ultra-high speeds to Kansas City, Kan. and Kansas City, Mo. And today, we’re excited to announce <a href="http://www.google.com/fiber">Google Fiber</a>. Google Fiber is 100 times faster than today’s average broadband. No more buffering. No more loading. No more waiting. Gigabit speeds will get rid of these pesky, archaic problems and open up new opportunities for the web. Imagine: instantaneous sharing; truly global education; medical appointments with 3D imaging; even new industries that we haven’t even dreamed of, powered by a gig.
<p>
<iframe width="500" height="281" src="http://www.youtube.com/embed/ffHLIZh0PHg" frameborder="0" allowfullscreen></iframe>
<p>
When we asked people what they value in their Internet service, the majority of them simply said, “choice.” So we listened. Kansas Citians will choose where we install and when. We’ve divided Kansas City into small communities we call “fiberhoods.” To get service, each fiberhood needs a critical mass of their residents to pre-register. The fiberhoods with the highest pre-registration percentage will get Google Fiber first. Households in Kansas City can pre-register for the next six weeks, and they can rally their neighbors to pre-register, too. Once the pre-registration period is over, residents of the qualified fiberhoods will be able to choose between three different packages (including TV).
<p>
It’s easy to forget how revolutionary high-speed Internet access was in the 1990s. Not only did broadband kill the <a href="http://www.youtube.com/watch?v=gsNaR6FRuO0">screeching sound</a> of dial-up, it also spurred innovation, helping to create amazing new services as well as new job opportunities for many thousands of Americans. But today the Internet is not as fast as it should be. While high speed technology exists, the average Internet speed in the U.S. is still only <a href="http://gigaom.com/broadband/the-united-states-of-broadband-location-matters/">5.8 megabits per second</a> (Mbps)—slightly faster than the maximum speed available 16 years ago when residential broadband was first introduced. Access speeds have simply not kept pace with the phenomenal increases in computing power and storage capacity that’s spurred innovation over the last decade, and that’s a challenge we’re excited to work on.
<p>
To find out more about the different service packages and the pre-registration process see our <a href="http://googlefiberblog.blogspot.com/">Google Fiber Blog</a>, which we’ll regularly update with new information over the coming weeks. This is an exciting new project for Google and we can’t wait to get homes connected to Google Fiber in Kansas City—because we’re pretty certain that what people do with a gig will be awesome.
<p>
<span class="post-author">Posted by Milo Medin, Vice President, Access Services</span>Anonymoushttp://www.blogger.com/profile/10728458140139118532noreply@blogger.com